Our Process

We'll do the heavy lifting, so you don't have to.
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Your Incision Should Be Your Decision.
Our process is designed to make complex surgical decisions clear, fast, and deeply personal.

Because when it's your heart, nothing should be left to guesswork.
01

Request your complimentary discovery call

Click below to call us now, or request your discovery call using our brief online form. and request a discovery call. We'll have you on the phone with a specialist in less than 30 minutes.

02

Upload your records

You start by securely uploading your imaging, reports, and medical history. Our AI-powered intake system parses every detail — from cath reports to echo measurements — ensuring no variable is overlooked.

03

AI Review & Risk Calculation

Our system analyzes over 70 data points using validated STS, AATS, and EuroSCORE II algorithms. You’ll see your true surgical risk, recalculated precisely, not estimated.

04

Provider Review

Your entire case is reviewed by a world-class cardiac surgeon. For “My Heart Team” packages, a cardiologist reviews alongside the surgeon for dual verification.

05

MyVerus™ Report

You receive a complete, surgeon-written report explaining your diagnosis, your options, your individualized risk, and whether surgery is truly necessary.

06

Virtual Consultation

You meet directly with your reviewing surgeon — no intermediaries, no call centers. Together, you’ll walk through your findings, discuss every option, and decide what’s next.

07

Concierge Support

From scheduling second opinions to facilitating transfers to top heart centers, our concierge team ensures your care is seamless. We remain available to you and your family 24/7 until recovery.

Frequently asked questions
Why should I get a second opinion before heart surgery?
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Because heart surgery is one of the highest-stakes decisions in medicine — and even experienced patients can be given incomplete or rushed information. A Verus second opinion gives you time, data, and direct access to a cardiac surgeon who reviews your entire chart, imaging, and risk profile. Our reports often reveal alternative treatments, safer surgical options, or more experienced programs for your specific condition. In short, we make sure your incision truly needs to happen — and that it’s done by the right team, for the right reason.

Who actually reviews my case at Verus?
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Every Verus report is reviewed by a cardiothoracic surgeon — not a nurse, not a midlevel. In our “My Heart Team” (MHT) tier, a cardiologist and surgeon review your records together, ensuring both the surgical and medical perspectives are aligned before you make a decision.

How long does the Verus second opinion take?
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Most reports are completed within 48 hours of receiving your records. Urgent cases can be prioritized even faster. This rapid turnaround is powered by our AI-assisted data review, which parses your medical records instantly while the surgeon focuses on analysis and clinical judgment.

How is Verus different from hospital-based second opinion programs?
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Most hospital programs route your case through administrative staff and take weeks. Verus connects you directly with a surgeon, uses AI to streamline chart review, and delivers a complete report in 48 hours. We’re also independent — meaning no conflicts of interest, no internal bias, and no push toward a specific facility.

Will Verus replace my cardiologist or surgeon?
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No. We work alongside your care team, not against them. Our goal is to ensure you understand your diagnosis, your risk, and all available options before proceeding. Think of Verus as your surgical co-pilot — providing clarity, not conflict.

What types of conditions does Verus review?
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We specialize exclusively in heart surgery and advanced cardiac interventions — including coronary artery bypass grafting (CABG), valve repair or replacement (aortic, mitral, tricuspid), aortic aneurysm surgery, and complex reoperations. Every report is tailored to your specific diagnosis and anatomy.

Does Verus accept insurance?
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At this time, Verus operates as a self-pay service to preserve independence and avoid insurer interference. However, we provide detailed receipts for possible reimbursement under out-of-network review or health savings accounts (HSA/FSA). Insurance integration is planned for future phases.

Can Verus coordinate care if I decide to transfer hospitals?
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Yes. Our team can facilitate transfer to any U.S. cardiac center, including Cleveland Clinic, Mayo Clinic, UCLA, or Johns Hopkins. We communicate directly with receiving teams to ensure continuity, share imaging, and minimize delays. Our goal is to make transfers seamless and stress-free.

Can my family participate in the consultation?
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Absolutely. Family members are welcome — and encouraged — to join your consultation. We know heart surgery affects more than just one person, so we include loved ones in the discussion for clarity, emotional support, and shared decision-making.

What happens after I receive my Verus report?
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You’ll meet directly with your reviewing surgeon to go over every finding, recommendation, and alternative. You can choose to continue with your current team, request a referral, or have Verus coordinate care with a new surgeon or hospital. The choice — and control — are yours.

How does Verus protect my privacy and data?
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Your medical records are encrypted end-to-end, stored securely, and never shared without consent. Each report’s authenticity is verified through SHA-256 blockchain hashing — ensuring that no data can be altered or accessed by anyone outside your care process.