Privacy Policy

Last updated: 15 June 2025

Verus Surgical Consultants, Inc. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you visit or use our services at helloonlinecoaches.com.

The following outlines the scope, limitations, and governing standards of our services.

Please read carefully before engaging in a second opinion consultation.

1. Information we may collect

We may collect and process the following types of personal information:

a) Information you provide:

Full name.
Email address
Phone number
Profile photo (optional)
Payment or billing information
Any information you provide during chats, messages, or consulting sessions

b) Automatically Collected Information:

IP address
Browser type and version
Device and operating system
Pages visited, time on site, and referral URLs
Cookies and tracking technology (e.g., for analytics and improving user experience)

2. How We Use Your Information

We use the data we collect to:

Provide and improve our services
Create and manage any user accounts
Offer medical advice
Respond to requests or feedback
Process payments and issue invoices
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers (e.g., email marketing tools, payment processors)
Medical staff (if you're a client, only relevant profile information is shared)
Legal authorities, if required by law
Analytics or marketing providers (anonymous or aggregated data only)

4. Your Rights

Depending on your country of residence, you may have the right to:

Access the data we hold about you
Correct any inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Lodge a complaint with a data protection authority

To exercise your rights, reach us by email here.

5. Data Security

We implement reasonable safeguards to protect your data from loss, misuse, or unauthorized access, including:

SSL encryption on our website
Password-protected databases
Restricted admin access

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or to comply with legal obligations.

7. Cookies and Tracking Technologies

We use cookies to analyze traffic, and enhance your experience. You can manage your cookie settings in your browser at any time.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Last Updated” date or through email notification.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach us by email here.

Your incision should be your decision.